All mail items saved in Outlook between you and the selected contact(s) are listed. In Microsoft Lync, right-click the contact(s) whose conversations you wish to find.In addition, the Conversation History folder contains information about any conversations that included audio, and a complete record of all instant messaging conversations. Please check your EWS URLs are published Ctrl+Right-click the Lync icon in your system tray select Configuration Information Check the EWS Information. Direction of conversation (incoming or outgoing) Is your Lync Deployment Integrated with Exchange Please check you selected Save IM conversations in my email Conversation History folder in the personal tab of Lync option.To limit how long conversations are saved, click an option on the Delete all conversations pop-up menu. On the Lync menu, click Preferences, and then click History. A record of missed calls, voice mail and missed conversations is saved to your Inbox.Įach item in the Conversation History folder contains: Lync can save conversations automatically, never save conversations, or ask whether to save each conversation. Microsoft Lync keeps a record of instant messaging sessions, phone calls and forwarded calls in a folder in Outlook called Conversation History. A Communicator instant message or call window will open depending on your selection.Alternatively, click the status indicator next to the contact’s name, and select whether you wish to Reply with Instant Message or Call that contact.Click IM or Call in the Respond section of the ribbon.In addition, the Conversation History tab is blank unless your CIC administrator enables the. Open an e-mail from the contact you wish to Instant Message or Call. The Conversation History tab appears inside the Related Items view.Send an Instant Message or Call a User from an E-mail The Outlook Message window appears with the contact you wish to message in the To field.In an instant message, right-click the name of the participant you want to send an email to.Send an E-mail from an Instant Messaging Session
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